Contact Center 24x7

 

24 HOURS A DAY, 7 DAYS A WEEK CUSTOMER CARELINE

We support inbound and outbound channels.

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Inbound Channels

  • Enquiry (Usage of ticketing tools for every calls/emails received)

  • Complaints/ Feedbacks/ Requests

  • Virtual receptionist

  • Customer service

  • IT Helpdesk

  • Fulfillment

Outbound Channels

  • Complaints &Feedbacks

  • Reminder for all various licenses (Quit – rent/lifts maintenance / parking assessment and etc

  • Managing contractors work in progress and performance monitoring

  • Escalation of issues to respective departments/contractor

  • 24/7 Live Chat Agent support

  • Social Media Responses (Facebook, LinkedIn, Twitter)

 

Kindly contact us now.


We will offer you the best services with the best price!